Cutting-Edge Solutions,
Global Impact

Empowering Governments and Global Enterprises with Scalable Innovation in Unified Communications, AI, Cloud, and Data Analytics

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CMMI Level 3

Delivering excellence with CMMI Level 3 certified processes.



ISO Certified

ISO 27001:2022 & ISO 9001:2013
Certified Dependable Software Solutions for Every Need

Experienced

Over 18+ Years of Expertise, Shaping the Future with Innovation


What We Do?

Unified Communication
AI
LLM
Cloud Solutions
IOT Solutions
Cyber Security
Data Analytics
App Development
Contact Center
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Conferencing Suite
The platform is available on all devices and enhances virtual meetings, while also supporting real-time collaboration and innovative features.
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Audio and Video Calling
Experience crystal clear calls with state-of-the-art technology, and enjoy seamless integration that is ideal for organizations of all sizes.
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Large-Scale Usability
Benefit from an easily scalable architecture designed for growing businesses, offering stability and reliability with optimized resource management.
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Chat System
The system provides real-time, device-agnostic messaging with file sharing and meeting-specific chats for seamless collaboration.
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Automatic Transcription
The platform is available on all devices and enhances virtual meetings, while also supporting real-time collaboration and innovative features.
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File Storage and Collaboration
The platform is available on all devices and enhances virtual meetings, while also supporting real-time collaboration and innovative features.
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Custom AI Solutions

Tailored AI-powered solutions designed to address unique business challenges, enabling optimized workflows and enhanced decision-making.

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Machine Learning
Advanced algorithms for analyzing historical data to predict trends, enabling proactive and data-driven strategies.
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Natural Language Processing

Advance tools for understanding, processing, and responding to human language, improving communication through chatbots, sentiment analysis, and language translation.

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Intelligent Automation

AI-driven automation tools that streamline repetitive tasks, boosting productivity while reducing human errors.

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Seamless Integration

AI systems designed to integrate smoothly with existing technologies, ensuring minimal disruption and maximum compatibility.

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Predictive Data Analysis
AI systems designed to data mining, predictive modeling, and machine learning that analyze current and historical facts to analyze the data.
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AI Based Security
Advanced security measures and adherence to industry regulations, ensuring data privacy and secure deployment of AI solutions.
Convay
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Natural Language Understanding

Capable of comprehending and processing human language, including context, intent, and nuances, to deliver meaningful responses.

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Text Generation

Produces coherent, context-aware, and creative written content for diverse applications, from summarization to storytelling.

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Multilingual Support

Supports multiple languages, enabling global accessibility and communication across linguistic barriers.

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Knowledge Retention

Utilizes pre-trained data to provide informed and accurate outputs while adapting to domain-specific knowledge.

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Contextual Awareness

Handles long conversational histories or documents, maintaining contextual consistency in interactions and outputs.

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Customizability

Fine-tuned for specific industries or tasks, such as customer support, education, or research, to meet specialized requirements.

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Scalability
Dynamically scale computing power, storage, and resources to match the business needs, ensuring seamless operations during growth.
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Data Backup and Recovery
Automatically back up all critical data and recover it instantly during unexpected disruptions, ensuring business continuity.
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Global Accessibility
Securely access the applications, data, and resources from anywhere, enabling a mobile and remote workforce.
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Seamless Integration
Easily connects with existing on-premises systems and third-party applications.
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Collaboration Tools
Enables teams to work simultaneously on projects with shared cloud-based applications.
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High Security
Protect sensitive data with multi-layered security, encryption, and compliance with global standards like GDPR and ISO certifications.
Convay
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Smart Device Integration
Connects seamlessly with IoT-enabled devices for enhanced system efficiency.
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Real-Time Monitoring
Monitor device performance and environmental data in real time to make proactive decisions and improve operational efficiency.
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Seamless Connectivity
Integrate and manage devices through reliable and secure networks, ensuring smooth communication across your IoT ecosystem.
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Data Analytics
Process and analyze data generated by IoT devices to uncover trends, optimize processes, and drive informed decisions.
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Remote Device Management
Control, monitor, and update IoT devices from any location, reducing downtime and maintenance costs.
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Scalable Architecture
Easily expand your IoT infrastructure to accommodate more devices as your business grows, without compromising performance.
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Enhanced Security
Protect your devices and sensitive data with advanced encryption, secure authentication, and real-time threat monitoring.
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Threat Detection & Monitoring

Proactive identification and real-time monitoring of potential cyber threats to safeguard systems and data from malicious activities.

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Vulnerability Assessment

Comprehensive evaluation to identify, prioritize, and mitigate system weaknesses before they can be exploited.

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Network Security

Advanced measures to protect networks from unauthorized access, ensuring safe and uninterrupted data flow.

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Data Encryption & Protection

Secure encryption protocols to safeguard sensitive data, both in transit and at rest, ensuring confidentiality and integrity.

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Incident Response & Recovery

Rapid response mechanisms to contain and resolve cyber incidents, minimizing downtime and enabling swift recovery.

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Firewall & Endpoint Security

Robust firewalls and endpoint protection systems to block unauthorized access and prevent endpoint vulnerabilities.

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Cloud Security

Specialized solutions to protect cloud-based assets, ensuring data security, compliance, and privacy in cloud environments.

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Compliance & Regulatory Support

Assistance in meeting industry standards and regulatory requirements to ensure legal and secure business operations.

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Advanced Data Integration

Combine and process data from diverse sources, including databases, APIs, and IoT devices, for a unified analytical view.

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Advanced Analytics

Use machine learning algorithms to forecast trends, anticipate outcomes, and identify opportunities for growth.

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Data Cleaning and Transformation

Ensure data accuracy and reliability by removing inconsistencies, duplicates, and errors before analysis.

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Interactive Visualizations

Leverage charts, graphs, and heatmaps to represent complex data intuitively, fostering better understanding and collaboration.

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Customizable Dashboards

Leverage charts, graphs, and heatmaps to represent complex data intuitively, fostering better understanding and collaboration.

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Scalable and Secure Architecture

Handle large datasets with ease and ensure data security through robust encryption and compliance with global standards.

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Collaboration Tools

Share reports and visualizations with teams in real time to drive data-informed decision-making across the organization.

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Custom UI/UX Design

Crafting user-friendly and visually appealing interfaces tailored to provide an intuitive and engaging user experience.

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Cross-Platform Compatibility

Building applications that function seamlessly across multiple platforms, including iOS, Android, and web.

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Scalable Architecture

Designing apps with scalable frameworks to accommodate future growth and increased user demand effortlessly.

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Third-Party Integration

Enabling smooth integration with APIs, payment gateways, and other external services to enhance app functionality.

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Robust Security

Implementing advanced security measures, including encryption and secure authentication, to safeguard user data and privacy.

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Continuous Maintenance & Updates

Providing regular maintenance and updates to ensure optimal performance, fix bugs, and incorporate new features.

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Multi-Channel Communication
Enables seamless interaction across voice, email, live chat, social media, and SMS.
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Automated Features
Enables 24/7 support through IVR systems, chatbots, and automated ticket creation.
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Empowering Citizens
Benefit from an easily scalable architecture designed for helping citizens in different needs, offering stability and reliability.
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Advanced Analytics and Reporting
Delivers real-time insights and custom reports to monitor performance and service outcomes.
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Workforce Management Tools
Optimizes staffing with efficient scheduling, performance tracking, and resource allocation.
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Industry-Standard Tailored Solutions
Elevating All Industries

At Synesis IT Ltd., we specialize in providing industry-standard tailored software solutions that meet the unique needs of diverse sectors. Our expert team combines deep industry knowledge with cutting-edge technology to deliver customized applications that enhance efficiency, streamline operations, and drive innovation. We are committed to helping businesses succeed in today’s dynamic landscape.

Government

Health Care

Contact Center

Communication

Education

Payment Gateway

Agriculture

Transportation

Life Insurance

We love technology
Our clients love our results

Synesis IT collaborated with the National Board of Revenue (NBR) to develop groundbreaking solutions like eReturn, eTin, and EFDMS. These projects streamlined Bangladesh's tax administration, making tax returns, taxpayer registrations, and VAT collection easier and more efficient. The eTin system enabled online tax certificate issuance, while eReturn facilitated a seamless tax filing experience. EFDMS (Electronic Fiscal Device Management System) brought transparency to VAT collection by digitizing fiscal transactions. These solutions simplified compliance for millions of taxpayers, driving financial inclusion and digital transformation in taxation.
National Board of Revenue (NBR), Bangladesh
For the Bangladesh Telecommunication Regulatory Commission (BTRC), Synesis IT developed the CBVMP (Customer Biometric Verification Management Platform). This platform revolutionized telecom customer registration by integrating biometric verification processes, ensuring regulatory compliance and eliminating fraudulent activities. The system streamlined the biometric SIM verification process for telecom operators, making it a crucial tool for securing digital identities in Bangladesh. This project has also been awarded the Asian Pacific ICT Award (APICTA) 2024.
Bangladesh Telecommunication Regulatory Commission (BTRC), Bangladesh
Synesis IT partnered with the Ministry of Health and Family Welfare to create Shastho Batayon, Bangladesh’s first 24/7 health helpline. This telehealth platform provides citizens with medical consultations, mental health support. Shastho Batayon has played a crucial role during COVID 19 pandemic in Bangladesh. By connecting individuals with licensed doctors through phone and digital channels, Shastho Batayon has bridged the gap in access to healthcare, especially in rural areas.
Ministry of Health and Family Welfare, Bangladesh
The Bangladesh Computer Council (BCC) benefited from Synesis IT’s innovative solutions like the National Job Portal and G-ERP. The National Job Portal connects job seekers with employers, fostering employment opportunities nationwide. Meanwhile, G-ERP digitized enterprise resource planning for government offices, improving efficiency in operations and resource allocation. Both initiatives significantly contributed to digital governance.
Bangladesh Computer Council (BCC), Bangladesh

Synesis IT worked on innovative projects with a2i, including ekDesh, 333 Call Center, and the COVID-19 Telehealth Service Platform. ekDesh is a crowdfunding platform which enabled digital donations. 333 served as a one-stop helpline for citizens providing any services, from government information to social welfare. The COVID-19 Telehealth Platform provided critical medical support during the pandemic, saving countless lives by ensuring access to timely health services.

Aspire to Innovate (a2i), Bangladesh

Synesis IT collaborated with the Department of Agricultural Extension (DAE) on projects like Phyto Sanitary and Contract Farming. Phyto Sanitary modernized the certification process for agricultural exports, ensuring compliance with international standards. Contract Farming facilitated agreements between farmers and buyers, promoting sustainable agricultural practices and ensuring fair trade.
Department of Agricultural Extension(DAE), Bangladesh
For the Office of the Chief Controller of Imports and Exports (CCI&E), Synesis IT maintained and enhanced the Online Licensing Module (OLM). This platform streamlined import and export licensing, reducing manual paperwork and improving efficiency. With continuous support, Synesis ensured that trade operations ran smoothly for businesses across Bangladesh.
Office of the Chief Controller of Imports and Exports (CCI&E), Bangladesh
Synesis IT supported the Prime Minister's Education Assistance Trust (PMEAT) by developing eStipend, a platform for automating educational stipend distribution. The system ensures transparency, accountability, and timely payments to deserving students, fostering education and reducing financial barriers for underprivileged learners.
Prime Minister's Education Assistance Trust (PMEAT), Bangladesh
The Directorate of Secondary and Higher Education (DSHE) partnered with Synesis IT to develop the Education Management Information System (EMIS). This platform digitized data management for schools and colleges, enabling efficient monitoring of educational institutions and streamlining administrative processes.
Directorate of Secondary and Higher Education (DSHE), Bangladesh
For Jiban Bima Corporation (JBC), Synesis IT implemented an Online Insurance System that made life insurance services accessible online. This platform digitized policy management, premium payments, and claims processing, enhancing customer convenience and improving operational efficiency.
Jiban Bima Corporation (JBC), Bangladesh

Global Recognition

Boundless Excellence

South Asian Business Excellence (SAPS) Award 2022
South Asian Business Excellence
(SAPS) Award 2022

Category IT & ICT – Outstanding Software Development Company of the Year Awarded by
 South Asian Partnership Summit

DAILY STAR ICT Award 2018

DAILY STAR ICT Award 2018

Category: Best ICT Organization Award Type: Best ICT Organization in Public & Government Sector

BASIS National ICT Award 2020

Category: Digital Governance & Services Project / Product: E-TIN Category: Government & Citizen Services Project / Product: Central Biometric Verification Monitoring Platform (CBVMP)

Digital Bangladesh Award 2020

Digital Bangladesh Award 2020

Category: Best ICT Organization in Bangladesh Project / Product: Shastho Batayon 16263 South Asian Partnership Summit

BASIS National ICT Award 2022

BASIS National ICT Award 2022

Category: Health and Wellbeing Project/Product: Shastho Batayon 16263

apicta 2024
Asia-Pacific ICT Alliance (APICTA)
2024 Award.

Category: Digital Government, Project / Product: CBVMP Awarded by: Asia Pacific ICT Alliance (APICTA)

WITSA Global ICT Excellence Award 2021
WITSA Global ICT Excellence
Award 2021

Category: Innovative e-Health Solution Award, Project / Product: Shastho Batayon 16263 Awarded by: The World Innovation, Technology and Services Alliance (WITSA)

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