Online GD
gd.police.gov.bd
The Online GD initiative is a groundbreaking step toward modernizing law enforcement services in Bangladesh. This platform enables citizens to file General Diaries from anywhere, providing a seamless alternative to the traditionally time-intensive process of visiting police stations. With automated features and digital accessibility, the system is designed to enhance convenience, transparency, and operational efficiency.
Online GD Project Synopsis
Introduction to the project
Developed by the Dhaka Metropolitan Police (DMP) in partnership with Synesis IT, the Online GD platform automates the entire GD filing process. Citizens can digitally submit complaints, verify applications using QR codes, and instantly access GD certificates. This solution eliminates manual paperwork, ensuring accountability and a smoother experience for users.
Challenges Before Automation
Inefficient Manual Process
Filing a GD previously required citizens to physically visit police stations, leading to long queues and tedious paperwork, consuming both time and effort.
Lack of Transparency
The manual process made it difficult to track progress or ensure accountability, causing delays and confusion for citizens awaiting GD certificates.
Accessibility Issues
For citizens living in remote areas, accessing police stations was especially challenging, creating barriers to law enforcement services.
Resource Constraints
The Bangladesh Police faced significant challenges in managing administrative duties efficiently, impacting their ability to focus on critical tasks.
Solution Overview
Fully Digital GD Filing
The Online GD platform allows citizens to file complaints digitally from any location, eliminating the need for physical visits.
Instant QR Code Verification
Each application is accompanied by a QR code, ensuring quick and secure verification of submissions.
Automated Certificate Access
Citizens receive an instant soft copy of their GD certificate, making the process faster and more convenient.
Monitoring and Transparency
The system enables continuous online monitoring, enhancing accountability and fostering trust between law enforcement and the public.
Key Features
System Features & Infrastructure
Centralized Database
A centralized database is maintained by the police department for all lost and found cases, improving data management and retrieval for future reference.
Real-Time Monitoring
The online dashboard allows police stations and higher authorities to monitor GDs and their resolution status in real time, ensuring efficient handling of cases.
Service Monitoring Dashboard
A comprehensive dashboard enables real-time monitoring and reporting for police stations and higher authorities, ensuring transparency and progress tracking.
Fast, Secure, and Transparent System
The platform ensures that GDs are processed swiftly with a secure and transparent framework, building public trust in the system.
Multi-Device Compatibility
Accessible through PC, laptop, tablet, and mobile devices, the system offers flexibility for users with internet connectivity from any device.
User Focused Services
Lost & Found Service
The Online GD system offers a streamlined process for reporting and tracking lost and found cases, ensuring prompt action by the police department.
Mobile App
A user-friendly mobile application allows complainants to easily file GDs from their phones, improving accessibility and convenience.
SMS/Email Notifications
Users receive SMS and email updates at every stage of the GD process, keeping them informed about the progress.
Complainant Tracking
Complainants can track the status of their GD submissions online, offering greater visibility into the progress of their cases.
Downloadable GD Copy
Users can download and print their GD copy after verification, reducing the need for in-person visits to police stations.
Technology Platform
JAVA (Spring Framework)
Linux Server
Linux Tomcat Server
Oracle 11g
Core Expertise
Cyber Security
DevOps
App Development
Content Management Systems
Impact
Enhanced Public Convenience
The system allows citizens to file reports easily from home, reducing travel, waiting times, and paperwork hassles.
Greater Transparency and Accountability
Real-time monitoring and QR verification ensure trust and security in the process, strengthening citizen-police relationships.
Improved Operational Efficiency
By automating administrative tasks, the platform frees up police resources to focus on critical law enforcement duties.
Strengthened Citizen Engagement
The Online GD project fosters trust and accessibility, empowering citizens with a more approachable law enforcement system.
Conclusion
The Online GD project is a game-changer for law enforcement in Bangladesh, bringing convenience, transparency, and digital efficiency to the forefront. By automating the GD filing process, Synesis IT has helped modernize the way citizens interact with the police, reducing physical barriers and improving service delivery. This initiative not only enhances the user experience but also strengthens the Bangladesh Police’s ICT infrastructure, making law enforcement more responsive and accessible to the public.