Digital Solutions for Communication System

From advanced telecommunications to digital platforms, our platforms ensure seamless and secured connectivity for everyone. We contribute to the communication systems in a way that align with the specific requirements of each client, ensuring optimal performance and user satisfaction. Our platforms incorporate the latest technologies, facilitating efficient and secure communication across multiple channels.

Group 427320161seed (1)

200-1000 participants

can receive HD quality support

30K Supervisors

can manage participants

130 K

Daily avg. registration
& de-registration

260M+

Total
Registered SIM

Digital Solutions for Communication System

Modernized Communication System

Synesis IT’s secure, scalable, and intelligent solutions on Communication systems specialize in delivering advanced communication systems to meet modern business needs. Our offerings integrate cutting-edge technology with user-centric designs, enabling seamless and secure interactions across diverse platforms. By leveraging innovative tools and strategies, we aim to streamline communication processes, enhance collaboration, and drive organizational efficiency for our clients.

Solution Overview

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Unified Communication Platform

Integrates various communication tools into a single interface, streamlining interactions and improving collaboration.

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AI Integrated Systems

High-quality voice calls with noise cancellation, auto-transcription, and automated meeting minutes for uninterrupted connectivity.

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Multi-Platform Support

Works across mobile, desktop, and web so teams stay connected from anywhere, anytime.

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Scalable for Large Organizations

Supports thousands of concurrent users, perfect for enterprises and government deployments.

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Secure Access Controls

Implements robust security measures to ensure that only authorized personnel can access sensitive information.

Convay

Case Studies

UC
NEIR 0
CBVMP 0

Technology Platform

Thymeleaf

Angular

Typescript

Javascript

Spring Boot

Spring Cloud components

Oracle Enterprise Edition 64 bit

Ionic/ React Native

node js

Node.js

HTML

CSS

JavaScript

Python

C++

React

Java

JSP

Spring Framework

Hibernate Model

Oracle 12c

Testimonials

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For the Bangladesh Telecommunication Regulatory Commission (BTRC), Synesis IT developed the CBVMP (Customer Biometric Verification Management Platform). This platform revolutionized telecom customer registration by integrating biometric verification processes, ensuring regulatory compliance and eliminating fraudulent activities. The system streamlined the biometric SIM verification process for telecom operators, making it a crucial tool for securing digital identities in Bangladesh. This project has also been awarded the Asian Pacific ICT Award (APICTA) 2024.
Client Name
Bangladesh Telecommunication Regulatory Commission (BTRC), Bangladesh

Projects

National Equipment Identity Register (NEIR)

2
3

Client: Bangladesh Telecommunication Regulatory Commission

Services:

  • Purpose-Built System: NEIR was launched to stop illegal mobile phones and secure legal device access in Bangladesh.
  • Boosted Government Revenue: By blocking unregistered devices, NEIR increased tax collection and reduced market evasion.
  • All-in-One Platform: The system connects to MNOs, Global IMEI, NID, and CBVMP for real-time monitoring and control.
  • Easy User Access: An online portal allows users to register devices, block stolen phones, and file complaints quickly.
  • Reliable Tech Support: A 24/7 helpdesk ensures smooth operation with continuous system support and troubleshooting.
  • Strong Infrastructure: NEIR includes a robust Data Center and Disaster Recovery setup for secure and uninterrupted service.

Key Expertise

Contact Center DevOps Microservices Architecture

Central Biometric Verification Monitoring Platform (CBVMP)

2
3

Client: Bangladesh Telecommunication Regulatory Commission (BTRC)

Services:

  • Enhanced National Security: CBVMP introduced mandatory biometric SIM registration, significantly reducing illegal SIM usage and associated crimes.
  • Robust Identity Verification: The platform verifies customer identities using NID, passport, birth certificate, and driving license, ensuring authenticity.
  • Real-Time Data Processing: Capable of handling 500 transactions per second, CBVMP ensures efficient and accurate data management.
  • Centralized SIM Management: Enforces SIM purchase limits per individual, preventing misuse and enhancing accountability.
  • Award-Winning Innovation: Recognized with the APICTA 2024 Award in the 'Digital Government' category for its impactful contribution to national security.
  • Reliable Infrastructure: Developed and maintained by Synesis IT, CBVMP boasts zero downtime since its inception, showcasing exceptional reliability.

Key Expertise:

Contact Center DevOps Cyber Security