eStipend
Introduction to the Project
The government, in partnership with Synesis IT, launched the e-Stipend System to digitize the PMEAT services. This system enables streamlined profile management for educational institutions, students, and government officials, ensuring accurate and efficient data handling. Through this solution, the government aims to make educational assistance more accessible and effective for deserving students across Bangladesh.
Challenges Before eStipend
Inefficient Manual Processes
The previous manual system for managing educational assistance was inefficient, causing delays and administrative burdens for both educational institutions and students. The system required significant time and effort from both sides, resulting in delays in providing financial support to deserving students.
Cumbersome Verification Process
Verification of students and institutions, including colleges and madrasas, was slow and cumbersome. This led to delays in disbursing funds and made it difficult to ensure transparency in the allocation of educational assistance.
Lack of Transparency and Accountability
Due to the manual nature of the process, it was challenging to track and monitor the distribution of educational assistance. This lack of transparency hindered effective management and oversight of the program.
Solution Overview
Project Launch & Goal
The government collaborated with Synesis IT to create the e-Stipend System. This system digitized the entire PMEAT service, streamlining the process for managing profiles of institutions, students, and relevant authorities.
Streamlined Verification and Selection Management
The e-Stipend system included modules for Selection and Verification Management, automating the verification processes for students and institutions, thus significantly reducing delays and improving accuracy in identifying eligible students.
Enhanced Communication and Reporting
The system includes automatic notifications for both students and principals and provides a reporting dashboard to track progress. This ensures better communication and transparency throughout the process.
Key Features
User & Profile Management
Profile Management System
Allows creation of profiles for institutions, students, principals, and officials, centralizing all user information for easy management.
Selection & Verification Management
Manages institution and student verification, generates final eligible lists, and sends notifications with real-time reporting and dashboards.
Support & Operations
Fund Disbursement Module
Manages financial institution details, student bank accounts, & fund allocations with notifications and payment updates for transparency.
Help Desk Module
Features a contact center, complaint resolution system, and IVR to handle queries and support users efficiently.
Technology Platform
PostgreSQL
Java
HTML 5
Core Expertise
Cyber Security
DevOps
Fintech
Impact
Increased Efficiency and Cost Savings
By automating the verification and selection processes, the e-Stipend System significantly reduced time, costs, and the administrative burden that was previously associated with manual systems.
Improved Fund Disbursement Accuracy
The Fund Disbursement Module accurately manages financial information, ensuring timely notifications and updates on payments to students and institutions, eliminating delays and errors in disbursement.
Enhanced Support and Communication
The Help Desk Module, including a contact center and complaint resolution system, provides enhanced communication for students and institutions, ensuring that they receive the necessary support and assistance when required.
Conclusion
The e-Stipend System has transformed the PMEAT services by digitizing and streamlining processes, making educational assistance more accessible and efficient for students in need. By leveraging Synesis IT’s expertise, the government has successfully reduced the burden of manual processes, improving transparency and accountability. This initiative not only supports deserving students but also contributes to a more effective educational framework, ultimately promoting a brighter future for many in Bangladesh.